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Cookies

This Privacy Policy describes how your personal information is collected, used and shared when you visit www.moeon.de (the “Site”) or make a purchase.

PERSONAL DATA COLLECTED BY US

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, when you browse the Site, we collect information about each web page or product that you view, which web pages or search terms you linked to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect device information using the following technologies:

  • Cookies” are files that are placed on your device or computer and often contain an anonymous, unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
  • Log files” track actions on the Site and collect information such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Log files” track actions on the Site and collect information such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

When you make or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as “order information”.

If you have agreed (electronically or by registering in our offline paper list in the store) to receive our newsletter, we will store your name and e-mail address. You can unsubscribe from the newsletter at any time by sending an e-mail to mail@moeon.de with the header UNSUBSCRIBE.

Our newsletter is supported by MailChimp. For this purpose, we pass your personal data to MailChimp. The privacy policy of Mailchimp can be found here: https://mailchimp.com/legal/privacy/

When we talk about “Personal Information” in this Privacy Policy, we are talking about both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information we generally collect to fulfill all orders placed through the Site (including processing your payment information, shipping, and delivering invoices and/or order confirmations). In addition, we use this order information to:

communicate with you;

Review our orders for potential risks or fraud; and

We review your orders for potential risks or fraud; and

if there is a match with the preferences you have told us, we will provide you with information or advertising about our products or services.

We use the device information we collect to

To help us identify potential risks and fraud (especially your IP address) and generally improve and optimize our website (for example, by providing analysis of how our customers browse and interact with the website and to evaluate the success of our marketing and advertising campaigns)

DISCLOSURE OF YOUR PERSONAL DATA

We share your personal information with third parties to assist us in using your personal information as described above. We also use Google Analytics to understand how our customers use the site – you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also unsubscribe from Google Analytics at https://tools.google.com/dlpage/gaoptout.

Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legitimate request for information we receive, or to otherwise protect our rights.

DO NOT TRACK SIGNAL

Please note that we do not change the way we collect and use information on our site if we see a Do Not Track signal from your browser.

If you are located in Europe, you have the right to access your personal information and request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.

If you are located in Europe, we also note that we process your information to fulfill contracts with you (e.g., when you place an order through the Site) or to pursue our legitimate business interests as described above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.

STOCK DATA STORAGE

If you place an order through the website, we will store your order information for our records until you request us to delete this information.

CHANGES

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at mail@moeon.de or by mail using the information below:

Moeon sustainable clothing, Dieffenbachstr.12, Berlin, 10967, Germany

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